Data Protection

T299 Privacy Policy — How Your Data Is Kept Safe

The privacy of your personal data on the t299 platform is our highest priority. On this page, you can learn what information we collect, how we use it, and what rights you have.

Last updated: January 2026
Overview

T299 respects your privacy. We collect only the information we need, never sell it to third parties, and store it with the highest level of security. By continuing to use t299's services, you are considered to have agreed to this privacy policy.

1 What Data We Collect

Various types of information are collected when you open an account and while you use the t299 platform. Full details are provided below.

Type of Information Example Mandatory?
Personal Identity Full name, date of birth, national ID number Yes
Contact Information Mobile number, email address Yes
Financial information BKash/Nagad number, transaction history Yes (for payments)
Device & Technical Information IP address, browser, operating system Automatic
Gaming Activity Betting history, win/loss records, session duration Automatic
Location data Approximate location (IP-based) Automatic

As part of the KYC (Know Your Customer) process, a copy of your national ID or passport may also be requested. This is a requirement under international gaming regulations and is mandatory to protect all t299 users.

2 How We Collect Information

T299 collects your information through several methods. Each approach is transparent and carried out with your knowledge.

  • Information provided directly: Information you provide during registration, KYC verification, or when contacting support.
  • Automatically Collected: When you use the t299 platform, certain information is automatically collected from your device, browser, and network.
  • Cookies & Tracking: Cookies are used on the website and app to store your preferences and session data.
  • From Third Parties: Limited information may be received from payment providers (bKash, Nagad, Rocket) and identity verification agencies.
Important Information

T299 will never ask for your password or full payment details over the phone or by email. If you receive such a request, please contact our support team immediately.

3 How Your Information Is Used

T299 uses your data only for specific, legitimate purposes. It is never used for anything beyond what is necessary.

  • Account management: To create, verify, and secure your account.
  • Service Delivery: To process gameplay, deposits, and withdrawals.
  • Ensuring Security: To prevent fraud, money laundering, and unauthorized access.
  • Legal compliance: To maintain records in accordance with regulatory requirements.
  • Customer Support: To resolve your questions and complaints.
  • Personalized Experience: To suggest games and offers tailored to your preferences.
  • Platform Improvement: To analyze and improve the quality of t299's services.

T299 never sells your data to advertisers or unrelated third parties. This is a core principle we do not compromise on.

4 Data Sharing Policy

T299 may share your information with third parties in limited and necessary circumstances. Below is a clear breakdown of when and with whom your data may be shared.

Third Parties Reason Security
Payment Providers To Process Transactions Via encrypted channels
KYC Verification To Verify Identity Contracted Partners
Law enforcement agencies As required by legal order Only When Required
Technology Service Providers To Operate the Platform Under NDA agreement
Our Commitment

T299 never sells your data. Information is shared with third parties only when necessary to provide our services, and strictly under confidentiality agreements.

5 Cookies & Tracking

The t299 website and app use cookies and similar technologies to enhance your browsing experience.

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Functional cookies: Used to remember your language preferences and settings.
  • Analytics Cookies: Helps us understand how many users are visiting which pages.
  • Marketing Cookies: Used to display relevant promotions.

You can disable cookies through your browser settings. However, disabling certain cookies may prevent some features of t299 from working properly.

6 Data Retention & Security

T299 follows industry-leading standards to protect your data, with security measures in place at every level.

  • SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
  • Secure Servers: t299's data is stored in certified, secure data centers.
  • Access control: Only authorized personnel are permitted to access specific information.
  • Regular Security Testing: Regular security audits are conducted by independent third parties.
  • Two-Factor Authentication: Keeping 2FA active on your account provides an additional layer of protection.

Data is typically retained for a set period after account closure to meet legal requirements, then securely deleted.

In Case of a Data Breach

In the event of a data breach, t299 will notify the relevant regulatory authority and all affected users as quickly as possible.

7 Your Rights

As a t299 user, you have a number of important rights over your own data.

Right to Access

You can request to know what information about you is stored on t299.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request the deletion of your data under certain circumstances.

Right to Restrict Processing

In certain circumstances, you can request that the processing of your data be restricted.

Right to Portability

You can request a copy of your data in a structured format.

Right to object

You may object to your information being used for specific purposes.

To exercise any of these rights, please contact the t299 support team. We will respond to your request within 30 days.

8 Children's Privacy

T299 is strictly for users aged 18 and above. We do not knowingly collect data from anyone under the age of 18.

Minors' Data

If we become aware that someone under the age of 18 has created an account, that account will be closed immediately and all associated data will be deleted. Parents or guardians may report this to our support team.

9 Policy Updates

T299 may update this privacy policy from time to time. When changes are made, the date at the top of this page will be updated and a notice will be posted on the site.

For significant changes, you may be notified by SMS or email to your registered mobile number. Continued use of t299 will be taken as your acceptance of the updated policy.

We recommend checking this page regularly. t299 is always committed to protecting your privacy.

10 Contact

For any questions or requests regarding the Privacy Policy, please contact the t299 support team.

  • Email: [email protected]
  • Support Hours: 7 days a week, 24 hours a day
  • Language: Support available in Bengali and English

When submitting a data request, please include your registered mobile number or email address so we can verify your identity promptly.

Steps t299 Takes to Protect Your Privacy

T299 backs up its commitment to data protection not just in words, but through every technical and policy measure it takes.

256-bit SSL Encryption

Every data transfer on t299 is protected by industry-standard SSL encryption. No one can read your information in transit.

Strict KYC Verification

KYC verification on t299 not only keeps your account secure but also helps maintain a fraud-free platform.

Your Data Is Never Sold

T299 never sells your personal data to advertisers or unrelated third parties — that is a founding principle of ours.

Two-Layer Security

Enabling 2FA (Two-Factor Authentication) on your t299 account adds an extra layer of security.

Regular Security Audits

T299's systems undergo regular security audits by third-party experts. Any vulnerabilities found are patched immediately.

24/7 Support

For any privacy-related questions or concerns, the t299 support team is available 24/7, every day of the week.

Privacy FAQ

No, t299 never sells your personal information. Limited data is shared only with partners essential to delivering our services, and strictly under confidentiality agreements.

Your data is retained for as long as your account is active and for a further period after closure as required by legal obligations. Once that period expires, your data is securely deleted.

Yes, under certain circumstances you may request the deletion of your data. However, some information may be required to be retained for legal reasons. To submit a request, please contact our support team.

The t299 app requests only the permissions it needs — such as sending notifications and processing secure payments. No unnecessary data is accessed.

When the policy changes, the updated date at the top of this page will be revised and a notice will be posted on the site. For significant changes, you may also be notified by SMS or email.
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